Booking onlineFamily-run since 2009 (demo)
Missed our call? You’re still getting booked.
Call late at night and nobody can pick up? Once the shop’s texting is live, you get a text back, and a real person still follows up. Reply with what’s going on and we’ll put a tech on the schedule. Heating, cooling and plumbing for local homes.
- Missed call
- Text-back
- Booked job
Customer texts and text alerts start once carrier registration is approved, which can take several weeks. Email alerts work from day one.
5 (demo)
services covered
2 hr (demo)
arrival windows
6 (demo)
service zones
Missed-call text-back demo
Calling…
Kettlewood Air & Plumbing
(469) 555-0187 · after hours
- Missed call
- Auto-reply shown (demo)
- Caller replies
- Job booked
Simulated: no call is placed and no text is sent.
How it works: Kettlewood keeps its own number. Calls nobody can answer are forwarded to a text-back line that texts you back, and a real person still calls you back. Customer texts and text alerts start once carrier registration is approved, which can take several weeks. Email alerts work from day one.
Background-checked techs
Sample policy (demo)
Heating, cooling & plumbing
One shop for all three
Written quote first
You approve it before any work
Email confirmations
Sent from day one
Services
Heating, cooling
and plumbing, handled.
Your tech explains the problem and writes up a quote, and nothing starts until you approve it.
AC Repair
Warm air, weak airflow or a unit that won’t start diagnosed and repaired.
Written quote before any work
Heating & Furnace
Furnace and heat-pump repair, safety checks and carbon-monoxide testing.
Written quote before any work
Water Heaters
Tank and tankless repair or replacement.
Written quote before any work
Drain Cleaning
Clogged sinks, showers and main lines cleared with camera inspection.
Written quote before any work
Leak Repair
Pinpoint leak detection and repair for pipes, slabs, fixtures and fittings.
Written quote before any work
- What to do right now
Emergency right now?
No heat, no cooling or water where it shouldn’t be? Start with the safety steps.
Behind the scenes
From missed call to booked job.
Every missed call gets a text back once texting is live, every lead gets an email reply from day one, and every booked job flows into dispatch, reminders and a review request. The booking and text flows below run a simulated automation log so you can watch each step.
Customer texts and text alerts start once carrier registration is approved, which can take several weeks. Email alerts work from day one.
See the monthly reportMissed call · 10:42 PM (demo time)
Logged, then booked (demo)
Tech dispatched
8–10 AM window (demo)
Monthly report, built in (demo)
- Headline feature
Missed-call text-back
Can’t pick up? Once texting is live, the caller gets a text back and you still call them back, so after-hours calls can become booked jobs instead of voicemails. You keep your own number. Customer texts and text alerts start once carrier registration is approved, which can take several weeks. Email alerts work from day one.
Lead follow-up
Web forms and bookings get an email confirmation from day one. Customer texts and text alerts start once carrier registration is approved, which can take several weeks. Email alerts work from day one.
Smart dispatch
An on-call tech is notified with the problem, address and photos.
Reminders & reviews
A reminder the evening before, an “on my way” message, then a friendly review request after the job. Customer texts and text alerts start once carrier registration is approved, which can take several weeks. Email alerts work from day one.
Online booking
Book a tech online.
Pick the problem and urgency, check your ZIP, choose an arrival window — then watch the automation log run.
Service areas
Across our service area (demo)
Six service zones plus nearby neighborhoods. Pick a zone to see sample ZIPs.
Central zone ZIPs include (demo): 75038, 75039, 75060, 75061, 75062, 75063
Illustrative map, not to scale.
Reviews
Sample reviews (fictional customers)
“AC quit on a July night. I booked online, got a confirmation email, and the tech explained everything before starting.”
Marcus D.
AC Repair
Sample review (demo)
“Written quote before any work started, and a reminder the evening before. No surprises.”
Priya S.
Water Heater
Sample review (demo)
“Found a slab leak two other companies missed. Clean, polite, and they sent photos of the fix.”
Tom R.
Leak Repair
Sample review (demo)
Emergency right now? Stay safe first.
Got it. We've flagged this as urgent and our on-call tech will call you back. If water's leaking, shut off the main water valve if you can do it safely. If you smell gas, leave the house and call 911 or your gas company.
Book an emergency visitFAQ
Good questions.
Can’t find yours? Send a message from the web chat, or book online.
Got it. We've flagged this as urgent and our on-call tech will call you back. If water's leaking, shut off the main water valve if you can do it safely. If you smell gas, leave the house and call 911 or your gas company.
Contact
Talk to a real person.
Call
(469) 555-0187
Text
(469) 555-0188 · Customer texts and text alerts start once carrier registration is approved, which can take several weeks. Email alerts work from day one.
Email
kettlewood@example.com
Service area
Dallas–Fort Worth, TX (fictional business)
Office hours
Mon–Sat 7 AM–7 PM CT (demo)
Rather type? So would we.
Send a message from the web chat. During office hours (Mon–Sat 7 AM–7 PM CT (demo)) a dispatcher follows up; after hours the on-call tech is paged.
Customer texts and text alerts start once carrier registration is approved, which can take several weeks. Email alerts work from day one.
Demo: messages stay in this browser. Nothing is actually sent.
Behind the demo
For HVAC & plumbing shop owners
This is a sample site. The business is fictional, but the system behind it is real: it texts back missed calls, answers web leads, takes online bookings, sends reminders and review requests, and gives you a monthly report on leads and bookings. You keep your own phone number.
- Texts back missed calls, once carrier registration is approved
- Answers web leads by email from day one
- Online booking
- Reminders and review requests
- A built-in monthly report on leads and bookings
How texting goes live
Customer texts and text alerts start once carrier registration is approved, which can take several weeks. Email alerts work from day one.
The monthly report is built in: leads, missed calls recovered, after-hours leads, bookings and review requests, emailed to you each month.